Posted in January 2014

“Our air traffic control system for the hospital.” Mercy Medical Center Improves Patient Flow and Care Quality with Logistics

“Our air traffic control system for the hospital.” Mercy Medical Center Improves Patient Flow and Care Quality with Logistics

Here’s a terrific article in HealthCare News the documents the successful transformation journey of Mercy Medical Center in Springfield, Massachusetts. In 2013, Mercy launched a system-wide CareConnect initiative, rooted in a new logistics-based central care coordination model. The improvement have been dramatic and across all areas of throughput and care quality, as summarized nicely by … Continue reading